Privacy Policy

Last Updated: September 8, 2026

1. Introduction

ISHA Beauty & Wellness ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book appointments, purchase products, or visit our locations in Miami and Coral Gables.

2. Information We Collect

We may collect personal information that you voluntarily provide to us when you interact with our website or services. This includes:

Personal Identification Data: Name, email address, phone number, and billing or shipping address.
Booking and Transaction Data: Information related to your appointment history, membership status, and purchases made through our online shop or in-store.
Health and Intake Information: Any relevant skin or wellness information you provide voluntarily on intake forms prior to receiving advanced facials, body contouring, or other treatments.
Automated Data: Information automatically collected by our website hosting platform (Wix), such as your IP address, browser type, and operating system.

3. How We Use Your Information

We use the information we collect to operate our business and provide you with a high-end experience. Specifically, we use your data to:

Process and manage your appointment bookings via our Vagaro scheduling system.
Fulfill and ship physical product orders.
Manage your membership account and process payments.
Send administrative communications, such as appointment reminders and policy updates.
Send promotional materials and newsletters, provided you have opted in to receive them.
Improve our website functionality and customer service.

4. How We Share Your Information

We do not sell your personal information to third parties. We may share your information with trusted third-party service providers that assist us in operating our business, including:

Booking Platforms: Vagaro, to process your appointment requests and manage client profiles.
Website and E-commerce Platforms: Wix, to host our website and process online shop transactions.
Payment Processors: Secure third-party payment gateways to handle credit card transactions.
Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our audience is coming from. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, please be aware that no security measures are perfect or impenetrable, and no method of data transmission over the Internet can be guaranteed against any interception or other type of misuse.

7. Your Choices and Rights

You have the right to:

Opt out of receiving marketing emails from us by clicking the "unsubscribe" link included in those communications.
Request access to, modification of, or deletion of the personal data we hold about you by contacting us directly.

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

ISHA Beauty & Wellness
spa@ishabeautymiami.com
+1305-603-7536